Why Club Culture Has Nothing to Do With Happiness | Dr. Jessica Kriegel
Your job isn't to make your employees happy, it's to manage their beliefs.
Dr. Jessica Kriegel, bestselling author, keynote speaker, and Chief Strategy Officer at Culture Partners, has spent nearly four decades researching what actually drives culture change. The answer isn't ping pong tables, pizza parties, or Starbucks gift cards. It's the experiences leaders create that shape how people think, and thinking is what drives action, and action is what drives results.
For club leaders navigating staff retention, member experience, and an industry increasingly in the public eye around wealth and AI, this one is worth your time. Because culture isn't about happiness, it's about belief.