The Notable Exchange With Club Leader 360
In this episode, Jackie Carpenter sits down with Jason Olsen and Crystal Thomas, co-founders of Club Leader 360, to explore the shift from reactive management to centered leadership. Most GMs live in firefighting mode, but putting out the flames was never the real issue.
Jason and Crystal break down the four dimensions of centered leadership, heart, head, being, and doing, and why the best leaders know which one a moment actually calls for. Member experience isn't born at the front door or on the golf course. It's born from leadership. This conversation is about leading from the right place.
👉 Learn more about the leadership assessment at clubleader360.com